Instruction 8: change user name and friendly name

When you are recepting a visitor, he can see your friendly name in the visitor's live chat window. If you never set your friendly name, the visitor can see your name 000. How to change 000 or 111 into your favorite name? Let's get it done now.

1. From the chat window of visitor ...

2. Operation procedure: Personal Setting --- Change Login Name and Password

3. Complete the information

4. It worlks ...

5. But this is not the best way. Login name can be displayed in the chat window only when you didn't set the friendly name. Friendly name doesn't affect your login name.

Operation procedure: Personal Setting --- Set up friendly name

6. Then the new window of Friendly name of operator will show up.

7. After the setting, let's see if it works in the visitor's chat window. Now the login name is Edmond, and friendly name is Alexander.