Instruction 9: Change Visitor's Chat Window Parameters

As we know, the visitor chats with operators in a chat window. Normally speaking the chat window consists following parts:

These seven parts can all be changed. Now let's see how to do that.

1. Change the side edge advertisement.

2. Change receptionist's friendly name, refer to http://livereception.blogspot.com/2011/12/instruction-8-change-user-name-and.html

3. Change prologue in visitor's chat window.

4. Change department information

5.  Change automatic information

6. Change button status of visitor's chat window.

In fact, there are other settings of visitor's chat window. We can find most of them in Option ---- Parameter setting ---- Dialog. The branch settings of Dialog are very specific.